Privacy Policy
General
Sharon Tchetchik, Company No. 024338329 (referred to as “Sharon Tchetchik,” “we,” “us,” or “the Company”) operates this website, which enables customers to obtain information about, browse, review, and purchase various products and services that may change from time to time, including ceramics and home styling products, gift sets, accessories, and related products.
We operate in accordance with the laws of the State of Israel, including the privacy laws applicable to the personal information we collect about our customers.
We respect your privacy and are committed to protecting the personal information we hold about you. This Privacy Policy explains:
-
What types of personal information we collect about you through the Website or otherwise in connection with the services we provide (the “Services”), including the purchase of products, gift sets, accessories, and related products;
-
How we collect and use your information;
-
The measures we take to protect your information; and
-
The choices and rights available to you regarding the use of your information.
We do not sell your personal information or share it with others except as described in this Privacy Policy.
The collection and retention of information described below are necessary for operational purposes, including providing you with the best possible service, delivering the Services to you, and protecting our legitimate interests, subject to Israel’s Privacy Protection Law, 1981 (the “Privacy Protection Law”) and all other applicable legal requirements.
You are not legally required to provide the information we request. However, without certain information, we may be unable to process your request or provide the requested Services.
If we provide you with additional privacy notices or information, including in connection with a purchase or while you browse our Website, this Privacy Policy is intended to supplement those notices and disclosures.
We may update this Privacy Policy from time to time as needed and in response to changes in applicable law. Please review this Policy periodically, as any updates will apply to you. The current version of our Privacy Policy will always be available on this Website.
What Personal Information We Collect and How We Collect It
The personal information we collect may include the following:
Identification and Contact Information
Information such as your name, telephone number, identification number, and email address.
We may collect this information directly from you when you provide it through forms on the Website, landing pages accessed through social media, or when you contact our customer service team. We may also receive certain information from third parties, such as employers who purchase products from the Website for their employees.
Payment Information
Information relating to the payment method you use.
This information may be provided directly by you through forms on the Website, during registration, when making purchases through the Website, or when contacting our customer service team.
Information You Provide in Surveys or for Identification and Security
Information contained in responses you provide to questions asked for personal identification and Website security purposes, or as part of surveys.
This information may be provided directly by you through forms on the Website, during registration, through landing pages accessed via social media, or when contacting our customer service team. We may also receive such information from third parties.
Participation in surveys is voluntary, and you may choose not to provide this information.
Fraud Prevention Information
Information required to detect and prevent fraud and fraudulent transactions. We may collect this information through your use of the Website and through third-party service providers.
Other Information
We may also collect additional information as described elsewhere in this Privacy Policy.
Information About Other People
If you provide us with information about another person—for example, a family member or an employee of your company—you must have their consent to provide their information and to have it processed in accordance with this Privacy Policy and the applicable Terms & Conditions.
Children's Privacy
Please note that the law also protects children's privacy. Parents and guardians should comply with applicable laws, obtain the appropriate consent before providing children's information as described in this Privacy Policy, and guide children regarding safe use of the Services.
How We Use Your Information
We may use the information we collect for the following purposes, among others:
-
Providing the Services offered by us and/or on our behalf;
-
Communicating with you and others regarding our Services, including allowing you to modify, correct, or cancel Services we provide to you;
-
Sending advertising and marketing communications on our behalf, including information about products and services we provide in cooperation with third parties and personalized marketing communications. See the section below regarding communications, advertising, and direct marketing;
-
Updating and improving the information we maintain about you;
-
Tailoring advertisements and/or offers displayed to you while you visit the Website based on your interests;
-
Complying with legal requirements and responding to judicial and governmental orders, including orders issued by foreign authorities, where we believe we are legally required to do so;
-
Protecting our legal rights and the legal rights of others;
-
Carrying out internal procedures and policies, including accounting and auditing, information security, billing and collections, business continuity, fraud prevention and detection, disaster recovery, and record and document retention;
-
Operating and improving our Services and products, including conducting market research and surveys, performing statistical analysis, and analyzing how customers use our Website, Services, and products, including website traffic, purchasing patterns, demographic trends, and similar information;
-
Operating and maintaining the Website, enhancing its content, and performing administrative and monitoring activities for our systems; and
-
Processing requests from individuals regarding access to and correction of their personal information.
Sharing and Disclosure of Information
We may share the information we hold with third parties, including parties located outside Israel.
Information will only be shared for purposes permitted by law, in accordance with applicable legal requirements and your permissions, and subject to this Privacy Policy.
Where appropriate, we require third parties receiving personal information from us to protect and process that information in accordance with appropriate confidentiality and security obligations.
Where information is disclosed in response to a court order or a request from law enforcement authorities, as described below, we will make reasonable efforts to protect your privacy to the extent possible under the circumstances.
We may share information with third parties in the following circumstances:
Service Providers and Business Partners
Businesses, suppliers, subcontractors, and outsourced service providers with whom we work as part of our Services and business operations, including providers involved in activities in which you participate or through which you receive Services.
Information may be shared with these parties to enable them to provide the relevant service or complete the requested transaction.
Operational Service Providers
Subcontractors and service providers in areas such as customer service centers, information systems, telecommunications, payment processing, cloud computing, printing, mailing and distribution services, survey providers, marketing consultants, risk management providers, and outsourced business operations.
Fraud Prevention Providers
Third parties that provide fraud prevention and transaction-security services.
For additional information regarding the types of information shared with these providers and how they use that information, please refer to the privacy policies of the companies providing these services.
Data Analytics and Account Management Providers
Third parties that provide data analytics and account-management services.
For additional information regarding the types of information shared with these providers and how they use that information, please refer to the privacy policies of the companies providing these services.
Law Enforcement and Government Authorities
We may disclose information to law enforcement authorities if you engage in activity on the Website that we reasonably suspect violates applicable law or the Website’s Terms & Conditions, or where we are required to provide information pursuant to a court order.
We may also disclose information where required or permitted by law, including in response to orders or requests from governmental authorities and courts, including foreign authorities, and in connection with the transfer of information to credit information service providers.
Business Transactions
We may transfer information as part of a sale of all or part of our business, including during negotiations for such a transaction, or as part of a restructuring, merger, joint venture, or other transaction involving our business.
In such circumstances, the recipient of the information will be subject to restrictions on the use of the information consistent with those applicable to us.
Communications, Advertising & Direct Marketing
Information you provide when purchasing products through the Website, as well as information provided by third parties who purchase products from the Website on your behalf, may be used to send you direct marketing communications, including personalized advertising and other promotional communications through various channels, such as email and SMS.
To stop receiving updates and promotional communications as defined under Israel’s Communications Law (Telecommunications and Broadcasting), 1982, including SMS and/or email communications, or to request deletion of information used for personalized advertising, please contact us at:
In certain circumstances, we may continue to send you communications that we are legally permitted or required to send despite your request to opt out.
Please note that opting out of personalized advertising does not necessarily mean that you will stop receiving all advertising. You may continue to receive advertisements that are not personalized specifically to you.
Links to Third-Party Websites
This Privacy Policy may contain links to third-party websites.
We are not responsible for the privacy or security practices of those websites and have no control over how those third parties collect, use, or protect information you provide when visiting their websites.
We recommend reviewing the privacy policies of any third-party websites you visit.
Cookies & Automatic Data Collection
When you use the Website and/or related Services, we may automatically collect statistical and technical information about your browsing activity.
We may use cookies, which are small unique identifiers sent to your browser. Cookies are not computer programs and cannot read information from or perform actions on your computer.
Cookies allow our Website to recognize you when you return to the Website. This helps us provide faster and more efficient service, personalize the Services according to your preferences, and save you the time of repeatedly entering personal information that we already have.
Through cookies, we may also collect information about the computer or mobile device you use, such as:
-
Operating system version;
-
Screen type;
-
Browser type;
-
IP address;
-
Time spent on the Website or on a particular page;
-
Battery level, where available;
-
Location; and
-
Other technical and usage information.
We use this information to improve the Website and our Services.
We may also use web beacons, pixels, and similar technologies, including to track activity by Website users and email recipients, measure engagement with our communications, evaluate the effectiveness of our marketing campaigns, and improve the Website and Services.
Information Security & Encryption
We take reasonable security measures designed to protect and encrypt the information we hold, consistent with commonly accepted Internet security standards.
However, no system or security procedure can provide absolute protection, and we cannot guarantee that our Services or systems will be completely secure against unauthorized access to the information stored by us.
As long as the Company takes reasonable security measures and follows appropriate security procedures, it shall not be liable for damage resulting from unauthorized access or other security incidents to the extent permitted by applicable law.
For your additional protection, we also recommend taking reasonable security precautions yourself. For example, please notify us if your contact information changes so that important or sensitive communications can reach you.
We also recommend using appropriate antivirus and security software on the device you use to access the Internet.
Accessing Your Personal Information
To request access to the personal information we hold about you, you must submit a written request to our customer service team by email at:
You will need to follow our verification procedures so that we can confirm your identity.
If the personal information we hold about you is inaccurate, you have the right to request that it be corrected or deleted, subject to circumstances in which applicable law permits or requires us to retain the information in its existing form.
Deletion of Personal Information
You may request to unsubscribe from direct marketing communications as described above.
In certain circumstances, you may also have the right to request deletion of additional personal information.
Requests for deletion will be handled in accordance with applicable law, including circumstances where the information is no longer necessary for us to provide the Services, protect our legitimate interests, comply with a legal requirement to retain information, or establish, exercise, or defend against legal claims.
